Responsible Gaming
Introduction
At Parimatch via CyanMart, we are committed to promoting responsible gaming practices. Gaming should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. Please gamble responsibly and within your means.
Age Verification
Parimatch is strictly for players aged 18 years and above (or the legal gambling age in your jurisdiction, whichever is higher). We take age verification seriously and reserve the right to request proof of identity at any time. If you are under the legal age, please do not participate in any gaming activities.
Warning Signs of Problem Gambling
Be aware of the following warning signs that may indicate problematic gambling behavior:
- Chasing Losses: Continuously trying to win back money you've lost by gambling more
- Hiding Gambling Activity: Concealing the extent of your gambling from friends, family, or loved ones
- Loss of Control: Inability to stop or reduce gambling despite wanting to
- Gambling with Borrowed Money: Using loans, credit cards, or borrowed funds to gamble
- Neglecting Responsibilities: Missing work, school, or family obligations due to gambling
- Increasing Stakes: Needing to bet more money to achieve the same level of excitement
- Mood Changes: Becoming irritable, anxious, or depressed when unable to gamble
- Financial Problems: Experiencing debt, unpaid bills, or financial hardship as a result of gambling
- Failed Attempts to Quit: Repeatedly trying and failing to stop or reduce gambling
- Using Gambling to Escape: Gambling to cope with stress, anxiety, or other emotional problems
Self-Help Tools & Features
Parimatch offers several responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you are willing to deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Cap the maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive periodic reminders about how long you have been playing and how much you have wagered
- Session Time Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel you need a break
- Account Cooling Off Period: Take a break from gaming for a specified period
To access these tools, log into your Parimatch account and visit the Responsible Gaming or Account Settings section.
Support Organizations in India & Internationally
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of the following organizations:
India
- All India Gaming Federation (AIGF) — Industry guidance and awareness
- National Institute of Mental Health and Neurosciences (NIMHANS), Bangalore — Mental health support and addiction services
- AASRA (Association for Social & Spiritual Awareness) — 24/7 counseling services (Phone: 9820466726)
- iCall — Mental health and counseling support (Phone: 9152987821, Website: www.icallhelpline.org)
International Support
- GamCare (UK) — www.gamcare.org.uk
- GamStop (UK) — www.gamstop.co.uk
- Gambling Help Online (Australia) — www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) — www.responsiblegambling.org
- National Council on Problem Gambling (USA) — www.ncpgambling.org
- Bundeszentrale für gesundheitliche Aufklärung (Germany) — www.bzga.de
Take Action Today
If you believe you have a gambling problem, please seek help immediately. Reach out to one of the support organizations listed above, speak with a mental health professional, or contact a trusted family member or friend. Remember, asking for help is a sign of strength, not weakness.
For immediate assistance in India, you can also:
- Contact the AASRA helpline at 9820466726
- Call iCall at 9152987821
- Visit your nearest mental health clinic or hospital
CyanMart and Parimatch are committed to your well-being. Game responsibly, and enjoy the experience safely.